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How is the exam conducted remotely and what equipment will I need?

Important information regarding the invigilated theory examination

You will need to have available/ensure you can comply with the following BEFORE you will be able to successfully undertake your Theory Examination:

Operating System Windows 10+ormacOS 11+ (Big Sur)*Windows S mode is not supported
*Chromebooks, Linux, iPads, tablets, and mobile devices are not supported.
Hardware Requirements 1 GB available disk space2 GB RAMIntel Quad-core 1.8GHz CPUor AMD Quad-core 2.0GHz CPU
Web Browser Chrome, Firefox, Safari, Microsoft Edge, Internet Explorer 11+
*Brave & Opera are not supported at this time.
*Microsoft Edge is not supported for macOS at this time.
Internet Speed** Upload: 1 Mbps ↑Download: 2 Mbps ↓*Tethering and HotSpots are not supported.
Web Camera & Microphone An external or internal web camera and microphone are required.
*Camera and microphone drivers must have been updated or released within the last 5 years.*3D Webcams are not supported at this time.

 

The A2 C of C Examination is invigilated by an AI system

This is an official examination and you must be prepared. Please read and follow the guidance provided during the examination thoroughly to ensure that you have the smoothest possible experience.

Before the Examination

  • You must do the examination on either a Windows PC or Mac 
    • You cannot do the examination on a Chromebook, iPad, iPad Pro or other tablet devices
  • You must have a webcam and microphone and these must be turned on at all times.
    • You must NOT use a headset or wear headphones
  • Please sit in a well-lit room and do not sit with your back to a window.
  • You will need to show your Examiner your Photographic ID (Passport or Driving License)
    • Please keep your mobile phone to hand for this stage in case your webcam has difficulty focussing on the ID.
  • You will be required to allow screen share/screen recording on your device
  • The system may ask for you to show your workspace and surrounding area using the webcam.
    • Your webcam will need to be detachable, or contained within the laptop so you can show your desk.
      • if your webcam cable is very short, we would advise you to get a USB cable extender so you have more flexibility so you can show the examiner around easily
    • You will not be able to do this with a desktop with a built-in webcam such as an iMac, unless you are able to move the computer around, such that the Examiner can see your ENTIRE room including UNDER the desk.
    • Please move the webcam slowly as explained.
  • Make sure your desk is clear of clutter and notes
  • This is a closed book examination and you must not have any guidance materials printed, onscreen or nearby.
  • You must NOT use multiple monitors.
    • If you have multiple monitors please disconnect and remove these from the desk.
  • The webcam should be placed on your primary monitor so the instructor can see you looking at the screen.
    • If the system deems that you are looking away from the monitor 'too often' your examination may be flagged and deemed void.
  • You must be in a quiet room with no distractions.
  • You must be alone for the examination.