Online Examination System FAQs
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      1. UAVHub Frequently Asked Questions (FAQ's)
      2. Online Examination System FAQs

      Turn camera & microphone on for Google Chrome

      1. Open Chrome Chrome.
      2. Go to a site that wants to use your microphone and camera (such as Google Meet)
      3. When prompted, choose Allow or Block.
        • Allowed sites: Sites can start to record when you're on the site. If you're using a different Chrome tab or a different app, a site can't start recording.
        • Blocked sites: Some sites won't work if you block them. For example, you won't be able to join a video conference

      Change a site's camera & microphone permissions

      1. Open Chrome Chrome.
      2. At the top right, click More More and then Settings.
      3. Under "Privacy and security," click Site settings.
      4. Click Camera or Microphone.
        • Turn on or off Ask before accessing.
        • Review your blocked and allowed sites.
        • To remove an existing exception or permission: To the right of the site, click Delete Delete .
        • To allow a site that you already blocked: Under "Blocked," select the site's name and change the camera or microphone permission to "Allow."
      If you use MacOS Mojave and your camera or microphone isn't on in your system preferences, Chrome may ask permission to use your camera or microphone. To use your camera or microphone in Chrome:
      1. In the dialogue, select Open preferences. 
      2. To enable camera or mic permissions: 
        • Camera: Click Camera and then Select the checkbox next to "Google Chrome." 
        • Microphone: Click Microphone and then Select the checkbox next to "Google Chrome." 
      3. Your computer may ask if you want to quit to save changes. To save changes, click Quit now. 

       

      You can select a default microphone to use on different sites.

      1. Open Chrome Chrome.
      2. At the top right, click More Organize and then Settings.
      3. Under "Privacy and security," click Site settings and then Microphone.
      4. To select a default microphone, click the Down arrow Down arrow.

      Fix problems with your mic

      If your microphone isn’t working, try these steps:

      Step 1: Make sure you aren't muted

      If you’re using a headset, make sure the mute switch on the cord is off. Also, make sure you aren't muted on the website (like Google Hangouts or Skype).

      Step 2: Check your system settings

      Make sure your microphone is the default recording device, and that recording levels are correct:

      Step 3: Contact your manufacturer

      If you’re still having problems, contact your microphone’s manufacturer.

       

      Fix problems with your camera

      Step 1: Check your site permissions in Chrome 

      Make sure you allow camera access on the site you want to use. You can allow all sites to use your camera, or just the specific site you’re on. 

      Learn more about site permissions.  

      Step 2: Check your system settings

      Make sure to select the camera you want to use and that levels are correct:

      Step 3: Troubleshoot issues with Hangouts Meet

      If you have trouble, learn how to troubleshoot issues with Hangouts Meet.

      Step 4: Restart your call and computer

      1. Exit and rejoin the video call.
      2. Restart your computer.

      Step 5: Contact your manufacturer

      Contact your camera’s manufacturer.